E-Commerce Solution

E-Commerce Features Overview

ecommerceThe most substantial hurdle or obstacle for many companies in launching their store online has been the integration of their web store, inventory, accounting and CRM. This problem is no longer an issue or concern. ISL eCommerce, a true fully integrated eCommerce solution bringing the technology of online stores together with real-time business operations from start to finish. One affordable, completely integrated solution now provides accurate real time data throughout your organization as well as to your customers. ISL eCommerce module manages Website and Shopping carts while still in complete control of your CRM, inventory and suppliers with the ability to produce real time accounting reports

Search Engine Optimization

  • Search Engine
  • Full control over title tags, meta description, meta keywords
  • XHTML 1.0 Strict compliant
  • Google Sitemaps
  • Auto-generated keyword-rich URLs based on product and category names
  • Search Engine Friendly internal site search URLs

Site Management

  • Administration permission roles and users
  • Complete sales tax calculation by state and zip code in designated states
  • Automatic upgrades when hosted in datacenter
  • Advanced content management system for informational pages


Marketing Promotions and Tools

  • Flexible price management with ability to restrict by product and price-level (retail, wholesale)
  • Percent discount, fixed amount discount and free shipping options
  • Customer discount groups
  • Free shipping option: global, by product, by subtotal
  • Multi-tier pricing for quantity discounts
  • Recently viewed products
  • Recently viewed categories
  • Recently viewed searches
  • Cross/up-sells
  • Send to a friend
  • Send wish list to a friend
  • RSS feeds for new products
  • Google Sitemaps support
  • Flexible eNewsletters module
  • Support for multiple product feeds

International Support

  • International shipping options
  • UPS international shipping label printing
  • International shipping label printing
  • Disallow ordering from/shipping to designated countries


Checkout

  • Amazon-style checkout
  • SSL security
  • Express/guest checkout
  • Sales tax by state, county, municipality based on zipcode
  • Flexible shipping quotes
  • Address book
  • Automatically apply customer balance to order (unused portion of gift certificate)
  • Downloadable and shippable products in same order

Shipping

  • Integrated real-time shipping rates from UPS, USPS, Fedex
  • Multiple packages per order
  • Multiple packages per product
  • Flat rate shipping
  • Subtotal-based shipping rates
  • Markup shipping rate-quotes by percentage or flat amount for transparent handling charges
  • Free shipping


Payment

  • Authorize-only, Authorize and Capture
  • Paypal
  • Multiple gateways, including: Authorize.net, Verisign and Web Payment Software
  • Online checks
  • Purchase orders
  • Offline payments–place order then mail in payment

Order Management

  • View, edit, create and fulfill orders from administrative tools
  • Print invoices and packing slips
  • Phone orders
  • Email notifications of shipment, status changes
  • Correspondence logging
  • Backorders and partial shipments


Customer Relationship Management (CRM)

  • Contact us form
  • Customer accounts with address book
  • Order history
  • Order tracking from account
  • Forgot password email
  • Order and account update emails
  • Customizable order emails
  • Create and edit orders from tools
  • Gift certificates

Customer Accounts

  • Order status and history
  • Address book with unlimited addresses
  • Default billing and shipping addresses
  • Customizable wishlist/gift registry
  • Newsletter subscription management
  • Product reviews
  • Tax exempt
  • Multiple price levels (retail/wholesale)


Catalog Management

  • Inventory management including minimum quantities and backordered items
  • Bulk import/export of catalog
  • Flexible product utility for changing parameters on entire categories of products
  • Configure sales tax states
  • Product cloning to quickly create similar products and attributes
  • Automatic resizing of images
  • Approve, edit and delete product reviews

Catalog Browsing

  • Recently viewed products, categories, searches
  • Product reviews
  • Set product and category listing attributes globally and per category
  • Product and category listing in list or grid
  • Cross-sells, also-purchased and related items
  • Breadcrumbs
  • Unlimited images per product with multiple image treatments
  • Inventory in-stock and out-of-stock notices
  • Quantity pricing
  • Add to wishlist
  • Send to a friend